How will my account be delivered?
As soon as you purchase an account you will receive an email within seconds containing your username and password to your brand new smurf!
How do I change the email and password on the account?
Please note, all of our accounts have an unverified email on it and can be changed by going to the official League of Legends website at the respective region (example: na.leagueoflegends.com). Along with that make sure to change your password! If you run into any issues please feel free to contact us on the help page or in the discord.
Do all accounts come with a lifetime warranty?
Yes, if your account gets banned due to any reason that is our fault, you will get another account free of charge.
If the account is banned due to misbehavior in game, our warranty does not cover it.
However, after account purchases, you need to change the account email to your email. If you have not done this and the account gets stolen, we are not responsible.
Is it safe buying accounts?
It is safe. We do recommend that you never contact Riot Customer Support. If you have any account related issues please contact us.
Also, all of our accounts are leveled using a sophisticated automation system, and have a low rate of bans. We are also the only seller to provide a LIFETIME WARRANTY on all of our accounts. If your account is ever banned, we will supply you with a fresh account, free of charge!
Where is my account?
Please wait 1-5 minutes and if you still do not see the account check your spam. If you still do not see an email contact us on the contact page or in our discord server and we will respond in under 24 hours.
I got banned!
On rare occasions our accounts can get banned, there is always risk when you have a new user with a different ip address, location, and email. If this happens we will gladly replace your account. All we require is that the customer joins our discord and allows one of our staff members to check and confirm the ban.
Problem not here?
If you have any further questions, please send us a message on the contact page or join the RiftSmurfs discord from the bottom of the page.